These are unedited reviews from real guests. Here you will find reviews of all our properties. We want to ensure the highest level of customer satisfaction. If something is wrong we want to know and we will do our best to fix the problem! Thank you.
The Trek Properties Team
Guy R. – Los Angeles, CA – January, 2015
Nice ski-cabin style decor with lots of charming accents and wood ceilings and walls! We LOVED our stay! Fully stocked kitchen with ALL spices needed for cooking and ALL cooking supplies! Excellent coffee maker with reusable gold filter - if you bring filters, the coffee maker takes "cone-style" filters. Small toiletries provided in bathrooms (nice touch in case you forgot to pack something) & there is a hair dryer too! Towels for 4 provided (I recommend bringing an extra set for hot tubbing & wash towels as needed in the wash machine/dryer). Buy wood at front office and enjoy the gas ignition fire place! HUGE TV in living room with sound system for watching movies. 5 person hot tub - crucial for muscle recovery after hard day skiing. (I prefer slightly stronger jets, but the 3 jet grouping in the middle seat is great for sore muscles). Unit close to parking, makes unpacking and packing your car a snap. Walk 1 block to lift - I suggest leaving skis outside the bar by lift 2 at the base and walking back to the unit for lunch. Great to take everything off and dry wet ski clothes in dryer before heading back to slopes! If you bring kids with you ... there's a chest of toys in the master bedroom closet & even videos in the right drawers of the 2nd bedroom dresser!!! Great TVs in both bedrooms. Lots of hooks for coats downstairs. If you bring a dog - I highly recommend bringing a baby gate to keep your dog in the tiled kitchen while you are skiing (then you don't have to worry about them getting into the fireplace, falling through the railing by the stairs, or doing anything that could damage themselves or the unit). Our dog LOVED his vacation! He felt right at home and we could tell he was so grateful we brought him because he was an extra good doggie on our trip! He enjoyed being with us in the snow and loved sniffing all the new mountain smells around the ski village. So happy we could bring him! Only have one problem to report with the unit ... the door won't slide shut on the upstairs half-bath (at least we couldn't get it to slide). Overall - great cabin-style unit with everthing you need to unwind after a day of skiing located close to your car and to the slopes! We look forward to returning :-) Thanks for a great stay!!!!!!
Calista M. – Burbank, CA – October 10, 2014
Our stay at the Pilot Chalet was amazing. Everything we needed was there, from kitchen supplies, to towels, to movies and games/toys for the kids. The cabin is large, clean, and cozy. The rental transaction was smooth and the owner is very accommodating and responsive. We give the Pilot Chalet an A+ and highly recommend it to all families looking for a great vacation in Big Bear.
Pamela U. – Hawthorne, CA – August 1, 2014
My family and I stayed at the Pilot Chalet for two nights in July 2014. The Cabin was perfect! It was really clean and comfortable. The rooms were big, the bathrooms had toilet paper, soap, shampoo, etc., and the kitchen had everything you needed. Using the Jacuzzi at the end of the day was really relaxing. We would recommend this place to our family and friends!
Ruth P. – Coasta Mesa, CA – July 16, 2014
Pilot Chalet! This is a great cabin It was so neat and clean and fully stocked with everything you needed. Flat screen new tvs in all rooms and a great large Jacuzzi on the porch Would rent it again for sure
Christel F. – Rancho Cucamonga, CA – December 29, 2013
Our family of 6 (4 kids are all in their early 20's) thoroughly enjoyed Christmas week in Shaun's Pilot Chalet! It is a VERY clean, comfortable and well laid out cabin. It had everything we were looking for (and more): pet friendly (fenced yard and large corner lot), internet, fireplace, hot tub, well equipped kitchen, comfy beds, generous supply of towels, pillow, and blankets, flat screen TVs in every room, great selection of DVD's (we laughed @ the similarities between our collections), washer and dryer (fabulous to have), dishwasher, and humidifiers in each room (mountain air is very dry and these were lifesavers!). Don't fret if you forget any toiletries...they are in both bathrooms. We loved the "family time" on the HUGE sectional sofa & felt like we were in our own home. Thanks Shaun, we had a GREAT trip and will return!
Ashley G. – Glendale, CA – November 8, 2013
Ski In/Ski Out Condo Wonderful , comfy condo at the base of the slopes. Great location for our family of 5 with three kids under 8. Easy access to ski school, our priority, and walking back for naps mid day. Downstairs bedrooms comfortable, small entry way with no ski storage. Upstairs fold-out couch, great fireplace and well stocked kitchen. Already booking again
Mark and Diane S. – Irvine, CA – October 16, 2013
It was our 25th Wedding Anniversary and we wanted to do something a little different. So we booked a 2 night stay on Ode to our Joy. It was absolutely perfect! The owner, Shaun, met us and couldn't have been more helpful. The boat was beautiful, spacious, airy, light and had everything we needed for our stay. The bed was very comfortable and cozy. The weather was glorious and spent a lot of time sitting on deck enjoying the marvelous views and bobbing about on the water. We plan to stay again very soon.
Gwyn G. – La Mesa, CA – August 15, 2013
The Crazy Notion was absolutely one of the best experiences I've had in a long time. We live locally and wanted a fun weekend staycation and this was the perfect place. So, much more interesting, exciting and romantic than staying at a hotel. It is very spacious inside and we loved waking up in the morning and having coffee out on the deck while the sun was just coming up and spending the evenings with a glass of wine watching the sunset. Also, many very good and convenient restaurants all within walking. We will certainly be back to try the rest of the fleet!!
Ron H. – Sun Lakes, AZ – August 12, 2013
Had a great time, enjoyed the Bayliner (Ode to our Joy). It would be nicer if we did not have to go ashore to use the bathroom. But, it is what it is.
Daniel D. – Carson, CA – July 22, 2013
This was our first time renting a property (Pilot Chalet) out in Big Bear. Shaun was very accommodating and walked me through the process, and was very helpful. The cabin exceeded our expectations, We had a group of 8 and a little Corgi. We Had a great time relaxing in the hot tub, cooking group dinners and watching some of the wide range of movies\games that were included in the cabin. The cabin had everything you need to have a good time, just bring the food! We are already planning to return during the winter season and enjoy the snow!
Heather K. – Phoenix, AZ – July 12, 2013
This boat (Slipaway) is amazing! Plenty of room for a couple. Everything you need is provided on this boat. Shelter Cove Marina is clean, quiet, and secure. The harbor is conveniently located to get around town. We took advantage of some of the restaurant discounts and found some great new spots. If you like being close to the water this is a great option. Can wait to go back!
TJ J. – Tuscon, AZ – July 8, 2013
We enjoyed our stay (Crazy Notion). A few ideas. More outside seating - deck chairs. (only one on boat). Fresh towels daily would be good. Doing laundry for short stays not easy. No cable. I had ESPN withdrawals! We look forward to seeing the new 50 foot Bayliner for a newer feel.
Matteo F. – Irvine, CA – June 19, 2013
We were very pleased with the spacious condo and all the amenities. Some of the many highlights include the location of the (Ski In/Ski Out Condo) condo, the hot tub, and the convenient parking. Shaun and the condo's management were very accommodating and helpful. We will definitely be back and recommend this condo for all ages.
Shelli K. – San Marcos, CA – June 19, 2013
Big cabin (Pilot Chalet), very comfortable and well-stocked with everything you need (just add food, drinks and fun). The only thing we never did figure out was how to use the DVD player (we were mesmerized by a whole wall of DVD's available), but I'm SURE that operator error played a huge part ... and with so much else to do in Big Bear...who cared?! It was great to be able to bring our family pets with us on vacation rather than kennel them (the fenced yard was perfect).
Cory L. – Santa Monica, CA – May 29, 2013
My wife and I stayed on the Silver Cloud for the 2013 Memorial Day weekend this past May. We a were little apprehensive, and now we can say that it was absolutely the right choice. We were pleasantly surprised that there was plenty of room for the two of us. If there had been another couple (or possibly three people) things would have been a bit cramped, but it would have been o.k. as long as they were close friends and not high maintenance types. The amenities all work wonderfully, and morning coffee on the back deck is awesome. We had to tear ourselves away from the serenity of the scene. We never used the heat or A/C - just opening and closing the hatches allowed sufficient temperature control. The bathroom/locker rooms on shore were clean, and there are three showers with partitions and locking doors, no lines (in the men’s anyway). The fitness facility could use a little updating, but it was sufficient (the lone treadmill is very new/updated, though). We went to a concert and dinner at Humphrey's by the Bay which is about a five minute walk; also, the beer/sausages at Fathom are divine. Driving to Sea World is under 10 minutes, and La Jolla was 15-20 minutes depending on traffic. We are already planning another stay on another vessel. This is a great vacation for being active, or just relaxing and sunbathing.
Nancy T. – Temecula, CA – May 26, 2013
This was an amazing experience. Cant wait to go back again. Everyone was so professional, boat (Slipaway) was well kept, views great. Highly recommend to anyone looking for a relaxing weekend or a nice, long vacation.